People don't choose the best. They choose what they can understand.
I'm Aija Peltola, founder of Freimi. I help you explain what you built so buyers get it, and your sales, marketing, website, and the product tell one clear story.
When "what we do" still feels hard to say
Most founders I meet don't have a product problem. They have a translation problem. They do good work and their customers love them. But somewhere inside the house, the core market or product position has become unclear.
People rarely start companies to become marketers or designers. (I did, tho). Founders build something to solve a problem, and then their own expertise gets in the way of explaining it to new people.
After enough time inside the work, they stop hearing how their own description sounds to someone new. The website says one thing. Sales emails say something else. Marketing has a third version. Different people will give different answers to what you actually do.
Why positioning matters even more in the AI era
Making things has become almost free. What's harder now is even getting noticed. AI writes convincing copy, produces clean landing pages and corporate-y sales pitches.
But people have not changed. They still have problems. They have specific needs, they want certain things. Something is more valuable to them than something else.
Positioning is the work where you take your business and put it in a category where it makes sense to buyers, and where you can win. It is where you choose your best customers, and you boldly direct your product or service to them. It's where you try to learn their language to speak about your product so they understand your value.
Placing a bet on positioning, messaging or design relying on AI is not only difficult, it's dangerous. AI doesn't sit in sales calls and catch the words a customer used when they almost said no, and it can't feel the gap between the homepage and the actual product experience.
These are still human decisions, human perspectives and human context. AI can help, but it can't make reliable choices on its own. Positioning belongs to the founder.
Product marketing 🤝 product design
Positioning choices on their own cannot change anything. It only starts to matter when those choices show up in your everyday work, like what goes on the homepage, what problems sales pitches highlight, where the service is headed and where it's not.
In most companies marketing and design sit in different teams. But to the customer, they are just the same company. They see your website, then a sales person, then the thing they paid for. To them it's one experience, and the job is to make sure it actually feels like one.
Product marketing is the promise. It's where you put yourself in the market, the customers you choose, the value you offer them, and the messaging that runs through your sales, your marketing and your website. It's the words that explain what you do, and what makes you different from the company next to you on Google or AI search.
Product design is what proves the promise. It's the features, the flows, the details people experience inside your product or service. If the promise said "easy to use", it has to actually be easy. If you said "no faceless service", they'd better see your face somewhere. Whatever you said your thing does, it has to do it once people are inside. Whether it is an app or an expert service.
What the day-to-day looks like
I've been working between product marketing and design for years now. With a commercial background I might care a bit more about business-related topics than the average designer. I've also been designing quite complex products, which is why I feel I have a unique place in helping with both. Sometimes the work is talking about the product, and sometimes it's building the product. I've gotten very familiar with AI and I use it for more and more use cases every day.
Where this work adds the most value is the outsider perspective and clarity. That's been 10 out of 10 feedback from customers. When you've been building the thing long enough, it's almost impossible to see it with fresh eyes. The same goes for positioning, messaging, and the product or service.
This work is ongoing translation. Markets keep moving. What worked in sales calls earlier doesn't quite work anymore. Homepage copy that was golden six months ago starts to feel tired. New customers ask questions old ones didn't. I help you listen to where the market is heading, combine sales, marketers, customers and product to one unit, using founders' knowledge and expertise as the differentiation.
You are one reframe away from nailing your positioning.
This was my story. When was the last time you updated yours?